Retail Customer Service Associate
We are accepting applications for this position, to be filled when we find just the right person. The details:
The Yarnery, one of the Twin Cities' best-known yarn stores, is hiring a part-time Retail Customer Service Associate. As such, you will be responsible for ensuring a first-rate customer experience, helping manage inventory and stocking, representing the shop as a respected and knowledgeable source of information about knitting, crocheting, and fiber.
Minimum qualification and skills: Exceptional customer service and people skills, a positive outlook, a demonstrably friendly demeanor, a genuine passion for fiber arts, good problem-solving skills, excellent sales skills, and a working aptitude of common technology. The successful applicant will be self-motivated and prepared to do high-quality work.
Preferred qualifications and skills: Prior experience in sales, customer service, and/or fiber arts. The successful applicant must be at least an intermediate knitter, able to answer questions about fiber and solve basic knitting problems with customers. Opportunities are available to teach or to branch out in the other parts of the business. Bonus points for those with techie backgrounds or aptitude in visual arts.
This position requires 10-15 hours per week, with opportunity for growth. We are open 7 days a week. Available shifts are mostly afternoon and evening hours during the week, and at least two weekends per month, but can include days and holidays as needed, with schedule subject to change. Flexibility is required.
Qualified applicants may send resume and/or letter by email to email@example.com. No in-store applications will be accepted. Hourly compensation commensurate with experience, employee discount, and a great atmosphere with like-minded yarn-lovers. Please consider applying for a position at The Yarnery!